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Your HS1 Javelin Questions Answered
Find answers to common questions about high-speed train services.
What is the HS1 Javelin Train?
The HS1 Javelin Train is a high-speed rail service operating on the HS1 route in the UK, providing fast and efficient travel.
How can I book a ticket?
Tickets can be booked online through our website or at any major train station in the UK.
Are there discounts available?
Yes, there are various discounts for students, seniors, and frequent travelers. Check our website for more details.
Can I bring luggage on board?
Passengers are allowed to bring luggage, with specific size and weight restrictions detailed on South Eastern Rail’s website.
Is Wi-Fi available on the train?
Yes, complimentary Wi-Fi is available for all passengers on the HS1 Javelin Train.
What amenities are offered on board?
The trains offer comfortable seating, refreshments, and power outlets for passenger convenience.
How do I find my train platform?
Platform information is available on your ticket and displayed at the station on digital screens.
What is the refund policy?
Refunds are available under certain conditions. Please refer to the refund policy page of the operator with whom you made your booking for more information.
What The Passengers Say
“Traveling with the HS1 Javelin Train was a delightful experience. The speed and comfort made my journey seamless and enjoyable.”
Emma Thompson
“The HS1 Javelin Train offers unparalleled service. The staff was friendly, and the train was impeccably clean. I highly recommend it!”
James Carter
“I appreciate the punctuality and efficiency of the HS1 Javelin Train. It truly makes commuting a breeze.”